CustomersPlease contact our Sarasota, Florida office on 1.800.477.1078 for:
  • Customer Service

  • Order Status

  • Account Information

  • Statements & Invoices


Our customer service team would be happy to answer any of your questions. Our team has recently expanded to help serve you better. If you are checking status on an order you have placed, most of your answers can be answered by your local branch, however, you are welcome to contact us in Sarasota for representative assistance.

If you require account information, we can provide any information you need including changes, updates or querries.

We have introduced 'Original Invoices via Email' which the fastest and most economical way of receiving information. If this is of interest, please click here to open the form. Complete the form and fax it back to our Sarasota fax number 941.330.9657

Remittance address for all branches is:
JCI Jones Chemicals, Inc.

P.O. Box 636877
Cincinnati, OH 45263-6877  

Our customers are very important to us, therefore if any suggestions wish to be made including features you would like to see to make the ordering process more pleasant for you, please let us know.

Thank you.

Customer Service:
800.477.1078
1765 Ringling Blvd
Sarasota, Florida